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24/7 support hotline:

+31 20 241 69 96

or email for any questions:

info@busadvise.com

Frequently asked questions (FAQ)

About payments
Please select question type
Service
FAQ
Online booking
FAQ
Payments
FAQ
Cancellation
FAQ
Troubleshooting
FAQ
Which payment methods are supported?
We support:
  • Paypal
  • Credit/Debit cards (Visa, Visa Electron, MasterCard, Maestro, AMEX)
  • Bank transfer
Bank transfer by default is not available via our online booking.
If you want to make payment via bank transfer please email us and provide checkout link in mail. Our email is info@busadvise.com
Will I receive any documents confirming my order?
Yes, after a successful payment, you will receive a booking confirmation to the registered account e-mail address. This document guarantees that your booking is confirmed.
When I will receive invoice?
You will receive invoice on your registered account email address on next day after service finishes.
What is included in price?
In price is included:
  • Vehicle(Bus/minubus/van)
  • English speaking driver
  • Group meeting with meeting sign
  • 30 minutes waiting time at meeting
  • All taxes and toll charges and other fees
  • Transportation
By default is not included:
  • Drinks
  • Tour guide
  • Additional parking fees
  • Additional waiting time